Skip to main content

Product & Operations Leader

Jason Green

Turning complex operations into streamlined systems. 10+ years leading teams, building tools, and driving data-informed decisions at companies like Shopify.

Experimentation Design Cross-Functional Leadership Data & Analytics Process Automation Product Strategy
View My Work Get In Touch

What I've been working on

My Work

Data & Analytics

Dashboards & KPI Reporting

Built 20+ dashboards used by over 1,000 people — from support leads to VPs — to track live experiments, surface KPIs, and turn complex data into clear, actionable views.

The goal is always the same: make data accessible to people who need it, without requiring them to write a single query.

SQL & BigQueryGoogle Looker StudioData VisualizationKPI Development
Real-time experiment tracking dashboards
Cross-team KPI visibility for leadership
Ad hoc SQL & BigQuery analysis
Data simplified for non-technical stakeholders
Automation & Tooling

Workflow Automation & Internal Tools

Built internal tools and automated workflows that removed bottlenecks and gave time back to teams. From one-click approval systems to scripts that turned 15-minute tasks into 20-second ones.

Good automation starts with good process design — understand the workflow first, then build the tool that makes it effortless.

Google App ScriptAppSheetProcess OptimizationWorkflow Automation
One-click approval workflows saving 5+ hours/day
Internal tools cutting per-case time by 98%
Process mapping and documentation for scale
Support resources used by 1,500+ agents

Examples coming soon

App Development

Building Real Products

Spread The Funds is a mobile app currently in closed testing on the Google Play Store — built with Flutter and Firebase from the ground up. Designed to solve a real problem around group financial management.

A second project is underway, focused on a different problem space. More details as it takes shape.

FlutterFirebaseDartFull-StackIn Progress
Spread The Funds — closed testing on Play Store
Flutter + Firebase full-stack architecture
Product design, development, and testing
Next project in early development
Spread The Funds Spread The Funds — group financial management app
Flowing (WIP) Flowing — upcoming project, work in progress
Community

Digital Community Building

Created and managed a 1,500+ member Discord community from scratch — building engagement, moderating content, and fostering a space where people came together around shared interests.

Originally supported by a companion website built on GitHub Pages, giving the community a public presence and resource hub. This has since been superseded by an official community website and wiki.

DiscordCommunity Management1,500+ MembersWeb Development
Built a 1,500+ member Discord server
Community engagement and moderation
Live community dashboard and data tracking
Organic growth through shared interests
Marathon ARG CryoArchive Dashboard — live tracking for the Marathon ARG community project Breacher.net Breacher.net — official community website Breacher Wiki Community Wiki — collaborative knowledge base
Loading...

Career journey

Resume

Experience

Jan 2023 – Mar 2025

Sr. Experimentation Solutions Manager

Shopify

2021 – 2023

Product Support Network Specialist

Shopify

2020 – 2021

Support Advisor

Shopify

2019 – 2020

Part Support Coordinator

Napoleon

2017 – 2019

Product Advisor

Napoleon

2015 – 2017

Program Coordinator & Team Leader

Transcom

Skills

Data & Analytics

SQL Google BigQuery Google Looker Studio Data Visualization A/B Experimentation Design

Automation & Tooling

Google App Script AppSheet Workflow Automation AI Integration Process Mapping

Strategy & Operations

KPI Development Process Optimization Program Management Operational Enablement Product Strategy

Leadership

Cross-Functional Teams Stakeholder Enablement Team Coaching (25+ reports) Product Launch Coordination Vendor Management
Download Resume (PDF)

Get in touch

Let's Connect

I'm actively exploring Product Management, Operations, and Leadership opportunities. Whether you have a role in mind or just want to connect — I'd love to hear from you.

theJasonKGreen@gmail.com LinkedIn GitHub

Barrie, Ontario · Open to remote positions